Local small business operators can settle any dispute quickly and economically through a unique service offered by Victoria’s Small Business Commissioner.
Member for Western Victoria, Gayle Tierney said that mediation through the Commissioner’s office offers a remarkably successful and extremely economic alternative to expensive formal litigation.
The service costs each business only $195, saves time, money and angst and allows it to continue to operate.
The courts or VCAT should only be the “last resort” in any business disagreement, she said.
Established by the Labor Government seven years ago the office will shortly settle its 8000 dispute.
Ms Tierney said the Small Business Commissioner’s office had been able to reach a settlement acceptable to both sides that in more than 75 per cent of disputes.
“As a result the demands on the court system and the Victorian Civil and Administrative Tribunal (VCAT) have been dramatically reduced”.
Ms Tierney said she strongly recommended any local business embroiled in a dispute approach the Small Business Commissioner for assistance
“They have settled disputes varying from issues over goods and services to landlord/franchisee relocation disagreements and numerous retail lease related matters,” she said.
Many disagreements are solved by the Small Business Commissioner at preliminary discussions.
Some require mediation which usually last three to four hours and can be held within six weeks of an approach being made to the Commissioner’s office.
Ms Tierney said to inquire about whether the Small Business Commissioner can assist your business call 13 22 15 or toll free 1800 136 034 or email sbc@sbc.vic.gov.au
